Good Care Animal Clinic

Terms of Use, Privacy Policy & SMS Terms of Service
Effective Date: February 6, 2025

PRIVACY POLICY

1. Information We Collect

   • We may collect personal information such as your name, contact details, and payment information when you interact with our services, schedule appointments, or use our Website forms.
   • We may also collect non-personal data (e.g., browser type, device information) to improve our services.

2. How We Use Your Information

   • To provide veterinary services, process payments, schedule appointments, and communicate with you.
   • To send you important updates about our services, including changes to our policies or other necessary information.
   • To improve our Website functionality and understand user preferences.

   • HOW WE USE YOUR INFORMATION

     We use the information collected to:

     • Send appointment reminders
     • Provide pet healthcare information and tips
     • Notify you about medication refills
     • Share important clinic updates
     • Send preventative care reminders (vaccinations, check-ups)
     • Respond to your inquiries and provide customer service

     We will only send message types that you have explicitly consented to receive.

     CONSENT

     We obtain your consent to receive SMS messages in one or more of the following ways:

     • Through our website New Patient Form with Consent Protocol (click to view) that users can just fill out and send with their consent.
     • Through SMS Verbal Consent Form (click to view) during in-clinic visits or phone calls
     • Through written SMS Consent Form (click to view) on our paper forms
     • Through a reply, via our SMS Mutual Consent Notice, when you, as a client or potential client, initiate text messaging with us first

     You have the right to withdraw your consent at any time (see “Opting Out” below).

     MESSAGE FREQUENCY

     Message frequency varies based on your appointment schedule, pet healthcare needs, and clinic communications. You may receive:

     • Appointment confirmations and reminders
     • Medication and vaccination reminders
     • Clinic updates and holiday hours
     • Responses to your inquiries

     MESSAGE AND DATA RATES

     Message and data rates may apply based on your wireless carrier plan. Good Care Animal Clinic is not responsible for any fees charged by your mobile service provider in connection with our SMS program.

     OPTING OUT

     You can opt-out of our SMS program at any time by texting “STOP” to the number from which you receive our messages. After opting out, you will receive one final message confirming your opt-out.

     To opt back in, you can text “START” to the same number.

     GETTING HELP

     For assistance with our SMS program, you can:

     • Text “HELP” to the number from which you receive our messages
     • Visit our website at www.goodcareanimalclinic.com
     • Call our clinic at (555) 123-4567

3. Cookies and Tracking Technologies
   Our Website may use cookies or similar tracking technologies to enhance user experience. You can control these through your browser settings, although disabling cookies may limit some functionality of our Website.

4. Data Sharing and Security

   • We do not sell or rent your personal information to third parties.
   • We may share information with trusted partners who assist in operating our Website or conducting our business, so long as those parties agree to keep this information confidential.
   • We employ reasonable security measures to safeguard your personal data against unauthorized access.

5. Your Rights

   • You may request to access, update, or delete your personal information by contacting us directly.
   • You have the right to opt out of certain communications at any time.

6. Changes to the Privacy Policy
   We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly

CONTACT INFORMATION

For questions about these Terms of Use, Privacy Policy, or SMS Terms of Service, please contact:

Good Care Animal Clinic
Phone: 305-220-0102
Website: http://goodcareanimalclinic.com

DISCLAIMER

This document is provided for informational purposes only and does not constitute legal advice. Always consult a qualified attorney to ensure your policies meet applicable legal requirements in your jurisdiction. By using our Website or services, you acknowledge that you have read, understood, and agree to these combined Terms of Use, Privacy Policy, and SMS Terms of Service.

Copyright © 2025 Good Care Animal Clinic. All rights reserved.